Terms of service

Terms of Service – Amweara

Last Updated: June 2026

Welcome to Amweara. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

If you do not agree to these terms, please do not use our website or purchase our products.

1. General Information

Brand Name: Amweara
Contact Email: reply@amweara.com
Phone: +1244-276-2825
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Indonesia Time)

These terms apply to all users of our website, including visitors, customers, and any other persons accessing our services.

2. Acceptance of Terms

By placing an order, browsing our website, or using any of our services, you confirm that you have read, understood, and accepted these Terms of Service. These terms constitute a legally binding agreement between you and Amweara.

3. Product Information

We strive to provide accurate descriptions, images, and pricing for all our products, including:

Men's Outfit Sets
Suits
Hoodies
T-shirts

However, we do not guarantee that all product details are error-free. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel or refuse any orders placed for that product.

Product Colors & Variations: Actual colors may vary slightly due to screen settings or lighting conditions.

4. Orders and Acceptance

All orders are subject to product availability and our acceptance.
We reserve the right to cancel any order for any reason, including but not limited to:
- Pricing errors
- Stock unavailability
- Suspicious or fraudulent activity
- Violation of these Terms of Service
We will notify you via email (reply@amweara.com) if your order is canceled.

5. Pricing and Payment

Currency: All prices are listed in Indonesian Rupiah (IDR) unless otherwise stated.
Taxes: Prices do not include applicable taxes. Taxes will be calculated at checkout.
Payment Methods: We accept secure payments via bank transfer, credit/debit cards, and other methods as displayed on our website.

Note: We do not store your payment details. All payment processing is handled by third-party providers.

6. Shipping Policy

Shipping Destinations: We ship throughout Indonesia.
Processing Time: Orders are typically processed within 1–3 business days.
Shipping Time: Estimated delivery time is 3–7 business days depending on your location.
Shipping Cost: Shipping costs are calculated at checkout and are the responsibility of the customer.

For any shipping-related inquiries, please contact us at reply@amweara.com.

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information. In summary:

Returns are accepted within 7 days of delivery.
Items must be unworn, unused, and with original tags.
Defective or incorrect items will be fully refunded or replaced.
Refunds are processed within 7–14 business days.

Important: All return requests must be submitted via email at reply@amweara.com.

8. User Accounts

You may be required to create an account to use certain features of our website. You are responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activities that occur under your account.

If you suspect unauthorized access to your account, contact us immediately at reply@amweara.com.

9. Prohibited Conduct

By using our website, you agree not to:

Use our website for any illegal or unauthorized purpose.
Attempt to gain unauthorized access to our systems or user accounts.
Transmit any viruses, malware, or harmful code.
Interfere with the normal operation of our website.
Use our content (images, text, logos) for commercial purposes without written permission.

10. Intellectual Property

All content on our website, including text, images, logos, product designs, and overall layout, is the property of Amweara and is protected by Indonesian copyright and trademark laws.

You may not reproduce, copy, distribute, or use any of our content without prior written consent from us.

11. Limitation of Liability

To the maximum extent permitted by Indonesian law, Amweara shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

The use or inability to use our website.
Any errors or omissions in product information.
Shipping delays or damages caused by third-party carriers.
Any loss of data or profits.

Our total liability shall not exceed the amount paid by you for the specific product in question.

12. Disclaimer of Warranties

Our products and services are provided "as is" and "as available." We do not warrant that:

Our website will be error-free or uninterrupted.
Products will meet your specific expectations.
Product descriptions are 100% accurate or complete.

13. Indemnification

You agree to indemnify and hold Amweara harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or violation of these Terms of Service.

14. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media platforms). We are not responsible for the content, privacy practices, or terms of those websites.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any disputes arising from these terms shall be resolved exclusively in the courts of Indonesia.

16. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the revised terms.

17. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

📧 Email: reply@amweara.com
📞 Phone: +1244-276-2825
🕒 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Indonesia Time)